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Frequently asked questions
Everything about Longeva, Collagen+, our liposomal capsules, shipping and the subscription.
Longeva
What is Longeva?
Much more than a multivitamin: a powdered longevity supplement with 74 ingredients in a single daily serving, including all 13 essential vitamins (C and D3 in liposomal form), 9 minerals, amino acids, ashwagandha, CoQ10, methylfolate and plant extracts. Made in Spain.
How do I take Longeva?
12 g a day (two scoops) dissolved in 250 ml of water, preferably in the morning. Measuring spoon included.
How long does one pouch of Longeva last?
30 servings: one month of daily use.
Is Longeva suitable for people with coeliac disease, lactose intolerance or vegans?
It's gluten-free, lactose-free and non-GMO. It's suitable for vegetarians, but not for vegans.
Can I take Longeva if I'm on medication or pregnant?
Longeva contains caffeine: it is not recommended for children or pregnant women. If you take medication or are breastfeeding, check with your doctor or pharmacist first.
How does the Longeva subscription work?
There are two options. Monthly delivery: 1 doypack for €78 (11% saving), arriving every 4 weeks so you never run out. Quarterly delivery: a pack of 3 doypacks for €219 (€73 each, 17% saving). No commitment: cancel whenever you like or change the date of your next shipment. A one-time purchase costs €88.
Collagen+
What's in Collagen+?
Per daily serving: 12 g of type I and III bovine collagen peptides, 40 mg of type II chicken collagen, 80 mg of liposomal vitamin C, 50 mg of hyaluronic acid and 50 µg of biotin.
What do the vitamin C and biotin in Collagen+ do?
Vitamin C contributes to normal collagen formation for the normal function of skin and cartilage. Biotin contributes to the maintenance of normal skin and hair.
How do I take Collagen+?
14.5 g a day (two scoops) dissolved in 250 ml of water, preferably in the morning. Measuring spoon included.
Is Collagen+ suitable for vegans?
No: collagen is of animal origin. It's gluten-free, lactose-free and has no added sugars.
Can I take Collagen+ with Longeva?
Yes, they're different formulas that can be combined. If you take medication, are pregnant or breastfeeding, check with your doctor or pharmacist first.
How does the Collagen+ subscription work?
There are two options. Monthly delivery: 1 doypack for €57 (14% saving), arriving every 4 weeks so you never run out. Quarterly delivery: a pack of 3 doypacks for €159 (€53 each, 20% saving). No commitment: cancel whenever you like or change the date of your next shipment. A one-time purchase costs €67.
Liposomal capsules
What are liposomal capsules?
They're capsules that wrap each nutrient in liposomes: tiny spheres of phospholipids, the same type of molecule that makes up our cell membranes. One plant-based capsule a day, made in Spain.
Which liposomal capsules does MISSENCE offer?
Vitamin C (500 mg), vitamin D3 (25 µg, 1,000 IU), iron (14 mg, bisglycinate), zinc (15 mg, citrate) and coenzyme Q10 (30 mg).
How many capsules are in each bottle of liposomal capsules?
60 plant-based capsules: two months taking one a day.
Are the liposomal capsules suitable for vegans?
Vitamin C, iron, zinc and coenzyme Q10 are suitable for vegans and vegetarians. Vitamin D3 is suitable for vegetarians.
Shipping, returns and lab analyses
How much does shipping cost?
In mainland Spain it's free on orders over €50; below that, €4.95. For the Balearic Islands, Canary Islands and other countries, the cost is calculated at checkout.
How long does shipping take?
In mainland Spain, 1–2 working days from when your order leaves our warehouse; to the Balearic Islands, Canary Islands, Ceuta, Melilla and abroad, 2–7 working days.
Can I return a product?
As these are food supplements, we cannot accept returns or exchanges once an order has been delivered. If it arrives damaged or with an error, email us at science@missence.com within 48 hours of receiving it and we'll send you the correct product.
Where can I find the lab analysis for my batch?
In the Lab Reports section of our website, using the batch number printed on the packaging.